Terms and Conditions

Welcome to Sailaja Silks. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing our website and placing an order, you agree to comply with these terms.

1. Business Information

Business Name: Sailaja Silks
Location: Hyderabad, Telangana, India
Customer Support Email: sailajasilks@gmail.com

2. Website Use

By using this website, you confirm that:

  • You are at least 18 years old or using the website under parental supervision.
  • The information you provide during purchase is accurate and complete.
  • You will not use the website for unlawful or fraudulent purposes.

Sailaja Silks reserves the right to refuse service or cancel orders at its sole discretion.

3. Product Information

We specialize in traditional and luxury sarees including silk sarees and designer sarees.

While we make every effort to display product colors accurately, actual colors may vary slightly due to:

  • Screen resolution
  • Lighting during photography
  • Device display settings

Minor variations in color, weave, or design are natural characteristics of handmade or traditional sarees.

4. Pricing

All prices listed on the website are in Indian Rupees (INR).

Prices may change without prior notice. Sailaja Silks reserves the right to modify or discontinue products at any time.

In case of pricing errors, we reserve the right to cancel the order and issue a refund.

5. Order Acceptance

After placing an order, you will receive an order confirmation email or message.

Sailaja Silks reserves the right to:

  • Cancel orders suspected to be fraudulent
  • Cancel orders due to stock unavailability
  • Cancel orders with incorrect pricing or product information

In such cases, the full payment will be refunded.

6. Order Cancellation

Orders can be cancelled within 12 hours of placing the order.

Once the order is shipped, cancellations may not be possible.

7. Intellectual Property

All content on this website including:

  • Logos
  • Images
  • Designs
  • Text
  • Graphics

belongs to Sailaja Silks and may not be copied or used without written permission.

8. Limitation of Liability

Sailaja Silks shall not be liable for any indirect or incidental damages resulting from the use of our website or products.

9. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Hyderabad, Telangana.

10. Changes to Terms

Sailaja Silks reserves the right to update these terms at any time. Continued use of the website indicates acceptance of the updated terms.