Privacy Policy

At Sailaja Silks, protecting your personal information is a top priority. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

When you visit or purchase from our website, we may collect the following information:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details

  • Device and browser information

2. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Communicate order updates

  • Provide customer support

  • Improve website functionality

  • Send promotional offers and marketing communications

3. Payment Security

All payments are processed through secure third-party payment gateways. Sailaja Silks does not store your card or banking details.

Payment gateways may include trusted services such as:

  • Razorpay

  • Cashfree

  • PayU

  • Stripe

  • PhonePe

These providers follow strict security standards.

4. Cookies

Our website uses cookies to:

  • Improve website performance

  • Understand user behavior

  • Enhance browsing experience

Users may disable cookies through browser settings.

5. Data Protection

We implement industry-standard security measures to protect your personal data.

We do not sell, trade, or rent personal information to third parties.

6. Third-Party Services

We may use third-party services such as:

  • Payment processors

  • Shipping partners

  • Analytics tools

These services only receive necessary information required to perform their services.

7. Your Rights

You have the right to request:

  • Access to your personal information

  • Correction of inaccurate data

  • Deletion of personal data where legally permitted

8. Changes to Privacy Policy

Sailaja Silks reserves the right to update this policy at any time. Changes will be posted on this page.

9. Contact

For privacy-related concerns, contact us at:

sailajasilks@gmail.com