Shipping Policy

At Sailaja Silks, we aim to deliver your orders safely and on time.

1. Order Processing

Orders are processed within 1–2 business days after payment confirmation.

Orders placed on weekends or holidays will be processed on the next working day.

2. Shipping Locations

We currently ship across India.

International shipping may be introduced in the future.

3. Delivery Time

Estimated delivery time:

  • Metro cities: 3–5 business days

  • Other locations: 4–7 business days

Delivery times may vary due to courier operations or regional restrictions.

4. Shipping Charges

Shipping charges may vary depending on:

  • Order value

  • Delivery location

Any applicable shipping charges will be displayed during checkout.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via:

  • Email

  • SMS

  • WhatsApp (if applicable)

6. Delivery Delays

Delivery may be delayed due to:

  • Weather conditions

  • Public holidays

  • Courier service disruptions

Sailaja Silks will keep customers informed in case of major delays.

7. Incorrect Address

Customers are responsible for providing accurate shipping information.

Sailaja Silks will not be responsible for delivery issues caused by incorrect addresses.